Cancel/Change reservation

In case you want to cancel a reservation, you want to change it, or you want to inform us about something regarding it you can submit a request below. Type the reservation code, the e-mail address you used in reservation and, optionally, a comment. You cannot cancel a reservation if the pick-up date is sooner than 1 days.
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Our Fleet

What we offer

Full insurance with zero excess, Third Party Insurance, Fire & Theft Insurance, Personal Accident Insurance for passengers & drivers.

You can add without any charge a second driver to your reservation.

You can pay with Cash or Credit/Debit card on arrival.

All our vehicles are carefully disinfected before each delivery.

There is no cancellation penalty. You can cancel the reservation anytime for free even 24h before your estimated arrival.

You can book your car without the use of credit card and no deposit is required.

You can get you car at the Airport, Port without any charge and return at your desired location.

We deliver cars to hotels, airbnbs or to locations of your choice nearby Heraklion City without charge.

We cover 24/h road assistance everywhere in Crete, in case of breakdown we replace your vehicle with another one.

Free mileage in you rental you can drive as many kilometres you want.

You can pay with Cash or Credit/Debit card on arrival.

Children seats, as well as infant seats are provided to you for free.

Our Story

Kafetzakis Car Rental company operates since 1977 in Heraklion city.

Family business found by Kafetzakis Dimitris constitutes one of the most reliable car rental company in Heraklion of Crete since 1977. Faithful to the safety and the satisfactory service of customers. It offers new and well maintained cars. Different types of cars are available for every mood, depending on your needs. Our cars are guaranteed for their quality but, above all, for the safety of our customers.

Cars can be delivered without extra charge to places above : Heraklion / Chania Airport or Port and Hotels and Airbnbs of your desire near heraklion area. We offer very competitive prices, with no hidden costs. When you book a car from our company you automatically get Full insurance without excess and 24/h roadside assistance. Additionally you can get free of charge accessories and extras, like baby seats and road maps of Crete, as well as free delivery and pick up at your desired location.

Kafetzakis Car Rental Heraklion Crete. Accordingly to our satisfied customers could not be easier, and trusting a local bussines which operates since 1977 is one way deal! Visit Crete, Trust the locals!

Kafetzakis blog



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