Insurance Policy

Find out more about our premium insurance package.

Kafetzakis Insurance Policy

Kafetzakis Car Rental Services provide vehicles with Full insurance with zero excess!

When you book a car from our company you automatically get our special full insurance without any extra cost!

No credit card or Deposit is required!*

We provide new cars, low prices, full insurance (fully comprehensive insurance, collision damage waiver C.D.W.) and flexible terms, for business travellers and tourists.

All Prices include:

Full comprehensive insurance

We provide the most competitive full insurance service on the market including:

  • Fully comprehensive insurance, collision damage waiver with zero excess (c.d.w.).
  • Full cover for Fire ,Theft , Windows and Mirrors.
  • Ρersonal Αccident Ιnsurance for all passengers.
  • Third party insurance.
  • Collision damage waiver with no excess.
  • Public liability insurance.

24 Hours Road Assistance – Vehicle replacement in case of breakdown

Roadside Assistance is free of charge and available 24/7. Our Roadside assistance partner is Mondial Assistance. Telephone:+30 211 9909000 when calling from International mobile phones.
It is recommended to contact our office directly in the event of required roadside assistance, During out of office hours, or at the mobile phone provided below.

In case of the unfortunate event of an accident/breakdown resulting in the immobilisation of the vehicle, your car will be replaced with another one within 24 hours from the time the accident/breakdown has been reported. Our company has the right to investigate the causes of the accident/breakdown and deny the replacement of the car if the use of the car was against terms & conditions.

In case of breakdown or any other incident, please notify us immediately at the phones provided below:

Office: +30 2810224254

Mobile (24hours): +30 6987957952 / +30 6944452688

You will be completely relieved from the responsibility of any damage caused on your car rental in Crete.

That is why a credit card is not required to rent a car, as no additional cost has to be deducted by yourselves – no extra amount will be taken from you!

Traffic Violations, Traffic fines and Administrative Sanctions Tickets and appended administrative sanctions resulting from any violation of the Greek Traffic law during rental period, is solely the renter’s responsibility. If any such administrative sanction is not disclosed to the company at the end of the rental period (contract), the violation will be charged to the renter.

Underside & Tire Damages

The CDW insurance policy does NOT cover undeside the car damages as well as car tires. Customer is obligated to repair it.


Some few special models require deposit. The amount of the deposit varies according to the car model. When you arrive to pick up your vehicle, we collect the full cost of the rental and a security deposit. Once you return the vehicle, We will refund your security deposit in full, unless there are additional unplanned charges – such as fuel replacement, vehicle damage or a late return. The time it takes to receive your refund is based on the method of payment used to pay for your rental. Please note that the refund can take up to 14 days, depending on the issuing bank of the credit card.

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