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Terms of use

The Renting car in Crete with Kafetzakis Company Terms of Use

Driving License

Valid National driving license/ International Driving Permit is required with Passport or ID Card.

Minimum Age

Driver must be minimum 23 years old and must have the driving license for at least one year.

Unlimited Free kilometers

There is no daily kilometers limit.

All taxes included

Our prices are final including all taxes and services without hidden costs.

24 hours road assistance

Renting car in Crete, is provided with 24h road assistance service.

Driver Service Airport-port-hotel

At your request, you can have the car delivered at the airport / port or directly to your city hotel. At departure you can leave the car at your hotel or at the airport / port.

Full comprehensive insurance

We provide the most competitive full insurance service on the market including:

  • Fully comprehensive insurance, collision damage waver without excess (c.d.w.)
  • Full cover for Fire – Theft – Windows – Mirrors
  • Ρersonal Αccident Ιnsurance for all passengers
  • You, the customer, should not violate the regulations of the traffic law or any other regulations in force, in order for the C.D.W. to be applied (such as dangerous, careless or negligent driving, off road driving or driving under the influence of drugs or alcohol.).
    The company must be immediately notified from the incident place.

Vehicle replacement in case of breakdown

We replace your car with a new one in case of breakdown.

Additional drivers for free

There is no extra charge for the additional driver but he should also have valid driving license and passport or ID card.

Fuel Policy

The amount of fuel you get the car with is the same amount you return the car with.

For example, if you rent the car half full tank, you return it half full.

No extra charge upon arrival delay

You won’t be charged any extra in the case of your arrival flight is delayed.

Free baby and child seats

We offer the high security seats for babies and children.

Free road map of Crete

We provide a free detailed road map of Crete to our customers.

Free airport parking at the car delivery

Leaving the car at the airport or port parking point, on departure day, is free of charge.

Lost keys

The customer is responsible for all the charges to replace car keys, which have been damaged or lost.

Traffic Fines & Law

Any traffic tickets and fines which are received during the renting period are the responsibility of the renter. The car hire company should be informed about any such traffic violation or tickets for example:

  • Neglectful driving
  • Drunken driving
  • Driving while intoxicated with illegal substances
  • Driving in prohibited areas
  • Evident disregarding actions to the car

In such cases, the renter is fully accountable for all charges.

Driving in Crete island

Our cars are rented to be driven in Crete island only. They cannot be used off-road or on the beach. Damages from malicious or grossly negligent actions or to the underside of the car are not covered by the insurance.

Cancellation terms

There is no charge if the customer cancels a reservation, but please let us know as soon as possible.

Privacy Policy

Your privacy is respected and we will not distribute your personal information to any third party which is not involved in your car rental enquiry.